Throughout the last 12 months, Manchester Central has demonstrated exceptional dedication to developing its people, services and facilities and has in turn achieved immense business success.
The venue’s commitment to quality underpins all of its business operations and activities, exemplified by its achievement in becoming the first major UK conference venue to achieve triple ISO success after being accredited with ISO 20121, ISO 14001 and ISO 9001 while simultaneously achieving the World Class Service standard.
Manchester Central’s focus on delivering an outstanding service and exceeding clients’ expectations has further strengthened the venue’s reputation and attracted even more conferences.
Additionally, the industry-leading venue has secured numerous multi-year deals with conference clients which has significantly boosted the bottom line.
Conference organisers have been able to expand their events after the team at Manchester Central took a creative approach to implementing even smarter ways of working; which has in turn seen venue utilisation soar.
Manchester Central has responded to the conference industry’s calls for a truly quality service, providing facilities and services that exceed expectations and offering significant added value for every conference client.
The team has also developed solid relationships with conference clients, whose glowing testimonials provide an insight into the venue’s outstanding event delivery. The British Insurance Brokers’ Association says “Manchester Central feels like home to us”; and the Chartered Institute of Housing states “we have an excellent working relationship with the team, who constantly strive to achieve excellence on our behalf.