Best Venue

Best Venue : The Convention Centre Dublin

The Convention Centre Dublin (The CCD) was developed to provide a world-class conference venue in the heart of Ireland’s capital city. The team at The CCD deliver exceptional customer service, displayed by customer satisfaction rates standing at above 99 per cent. Thirty-five per cent of client events are counted as repeat business, with some, such as AirFinance, being held at the venue for eight years in a row. 2019 was a highly successful year for The CCD which resulted in an increase in revenue of almost €3 million over the previous year. In the past year, the venue has secured nearly 100 new and exciting high-profile clients, such as Mastercard and Microsoft, and held some impressive international conferences for the first time, including the Federation of European Neuroscience Societies (FENs), Worldcon and the International Headache Society Congress. 

June 2019 to March 2020 saw some of the venue’s busiest months with 145 events, 28 in November alone. Since June 2019, 52 international events have taken place at The CCD which attracted over 33,000 international conference delegates to Dublin, worth over €54m to the local economy.

As the world’s first carbon-neutral constructed convention centre, The CCD is one of Europe's most environmentally-friendly venues. In this period, The CCD maintained a recycling rate of 98 per cent, showing a strong focus on sustainability within the business.

Judges’ comments:
“This venue is a huge contributor to the events industry, both financially and through a strong sustainability policy.”
“A great ambassador for the city of Dublin and the country, as well bringing in significant revenue to the economy.”
“An impressive sustainability stance as well as creative and flexible spaces.”

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