2020 has been very tough but hugely rewarding for XYZ. We‘ve had huge highs such as Lego House of Dots and the Creative Agency of the Year Award followed by literally all our experiences being cancelled overnight. However, it has allowed us to transform and widen our offering and has showcased the immense creativity and adaptability we have within the agency. We’ve also had the opportunity to reflect inwardly, take stock, and look at ways we can improve culturally and inclusively. We have entered 2021 with renewed confidence that we have an even stronger offer and a motivated and connected team.