Hippo Events
Hippo Events
Over the past year, the business has undergone significant growth, expanding from a team of two to five employees while maintaining exceptional service levels, long-term client relationships and a strong company culture. This growth has been underpinned by a strategic focus on five key objectives: strengthening people, processes and systems; enhancing sales and marketing; growing client relationships; increasing revenue; and reducing key person risk.
A major focus has been investing in the team through enhanced training, KPI-driven development, bonus schemes, private healthcare and collaborative initiatives that empower employees to shape the future of the business. Operationally, Hippo has implemented robust processes, introduced advanced CRM and time-tracking systems, and achieved ISO 9001 certification, providing clients with confidence in the consistency and quality of delivery.
The company’s targeted sales and marketing strategy has delivered measurable results, including a 2.3x increase in website engagement, over 63,000 LinkedIn impressions, strong online presence and record enquiry and conversation % levels. These efforts contributed to an exciting growing portfolio of new clients.
Client relationships remain at the heart of Hippo’s success. An impressive 93% of confirmed events were generated from existing clients, while several Venue Finding clients progressed into full Event Management partnerships. Client satisfaction remains exceptionally high, with 94% of clients rating Hippo’s service levels as “Very Satisfied”.
Financially, turnover increased over 25% in 2025, while average gross profit per event grew by 15%. These achievements have been recognised externally, with Hippo ranking #28 in the C&IT Top 50 Agencies and #8 in the C&IT Efficiency Engine rankings.