Reed & Mackay Events

Reed & Mackay Events has demonstrated exceptional growth and outstanding people practices in the past year. As a leading global agency with strategically located offices across Europe, the USA, and Australia, our approach ensures localised expertise and 24/7 support. We’ve achieved a remarkable 49% increase in corporate meetings and events volume and 58% year-on-year global revenue growth, managing over 4,360 projects across nearly 500 destinations for over 180,000 delegates, while maintaining a 97% client retention rate and a 94% five-star CSAT score. Strategic leadership appointments and a commitment to talent acquisition have driven a 30% headcount growth.

Our people are central to our success. We’ve invested significantly in DEI initiatives, comprehensive training, internal promotions (18), and wellbeing programmes, fostering a supportive and inclusive environment. We are also developing mentorship programmes and have facilitated nearly fifty familiarisation trips to develop our teams’ insight and give them the first hand experience they need to provide truly informed expertise to our clients.

Innovation is key to our client success. Our enhanced Platinum partnership with Cvent, coupled with our own Cvent integrations and investment in Qondor, streamlines processes and enhances client communication. Our "high-touch" philosophy ensures bespoke solutions and measurable ROI, evidenced by our proactive problem-solving and over £1 million investment in technology. Our unique implant service further exemplifies our client-centric approach.

Reed & Mackay Events’ tenacity, entrepreneurial spirit, and dedication to both our people and clients position us as a leader in the industry, consistently exceeding objectives and building lasting partnerships.

For an overview of our year in numbers, please feel free to watch this overview: https://www.youtube.com/watch?v=1djVyuQoMhI