Lou Hassett

Head of Client Success at the Experience Studio from Amex GBT Meetings & Events, with experience across hotels, venues, serviced apartments, meetings and events, corporate hospitality and global business travel. Having worked across the full ecosystem, Lou brings a rare end‑to‑end perspective on what makes experiences truly successful - commercially and creatively. Lou champions bold thinking, strong partnerships and flawless delivery, and is proud to support the C&IT Awards in recognising outstanding work across the live events industry.